Frequently Asked Questions
Everything you need to know about your Kylie Skin routine.
Are Kylie Skin products vegan and cruelty-free?
Yes, all Kylie Skin products are 100% vegan and cruelty-free. We do not test on animals, and we do not use any animal-derived ingredients in our formulas.
When will my order ship?
Orders are typically processed within 1-3 business days. Once your order has shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
What is your return policy?
Due to the nature of our products, we do not offer returns or exchanges. All sales are final. If you receive a damaged or incorrect item, please contact our customer service team within 14 days.
Are the products safe for sensitive skin?
Our products are formulated to be gentle and are dermatologist-tested. However, since everyone's skin is unique, we recommend reviewing the ingredient list and performing a patch test before full application.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping rates and delivery times vary by location and are calculated at checkout.
Is your packaging recyclable?
We strive to be as eco-conscious as possible. Most of our product bottles and outer cartons are recyclable. Please check the recycling symbols on the bottom of your packaging for specific instructions.